About ArkCloud RCM

We are revolutionizing healthcare revenue cycle management with intelligent, compliant, and efficient post-claims collections technology.

Our Mission

To empower healthcare organizations with cutting-edge technology that maximizes revenue recovery while maintaining the highest standards of compliance, security, and patient dignity. We believe collections can be both effective and compassionate.

Our Vision

To become the leading platform for post-claims collections in healthcare, setting the industry standard for compliance, efficiency, and patient-centered revenue cycle management. We envision a future where every healthcare organization has access to enterprise-grade collections technology.

Our Story

Built by revenue cycle professionals, for revenue cycle professionals

ArkCloud RCM was founded by a team of healthcare revenue cycle veterans who spent years working in hospital call centers and collections agencies. We experienced firsthand the limitations of legacy systems that weren't built for the modern healthcare landscape.

After seeing countless hours wasted on manual processes, compliance workarounds, and disconnected systems, we set out to build something better. We envisioned a platform that would combine the power of modern cloud technology with deep domain expertise in post-claims collections.

Today, ArkCloud RCM serves healthcare organizations across the country, processing millions of dollars in collections while maintaining perfect FDCPA and HIPAA compliance. Our platform continues to evolve based on feedback from the revenue cycle professionals who use it every day.

Core Values

The principles that guide everything we do

Innovation

We continuously push the boundaries of what's possible in revenue cycle technology, leveraging the latest innovations to solve real problems.

Security

Patient data security is non-negotiable. We implement enterprise-grade security measures and maintain strict HIPAA compliance at every level.

Compliance

FDCPA compliance isn't an add-on; it's built into the foundation of our platform. We make it impossible to operate outside regulatory boundaries.

Customer Success

Your success is our success. We partner with our customers to ensure they maximize recovery rates and operational efficiency.

Leadership Team

Experienced leaders with deep expertise in healthcare and technology

Sarah Mitchell

CEO & Co-Founder

15+ years in healthcare RCM. Former VP of Revenue Cycle at a major hospital system.

James Chen

CTO & Co-Founder

Former engineering lead at major healthcare tech companies. Expert in cloud architecture.

Maria Rodriguez

VP of Compliance

Healthcare compliance specialist with expertise in HIPAA, FDCPA, and regulatory frameworks.

David Thompson

VP of Customer Success

20+ years in healthcare operations. Passionate about helping customers achieve their goals.

By the Numbers

Our impact across the healthcare revenue cycle industry

500+
Healthcare Organizations
$2.5B+
Payments Processed
5M+
Accounts Managed
99.9%
Platform Uptime

Office Locations

Serving healthcare organizations across North America

San Francisco

Headquarters

123 Market Street, Suite 500
San Francisco, CA 94103
United States

Chicago

Operations Center

456 Michigan Avenue, Floor 12
Chicago, IL 60611
United States

Austin

Technology Hub

789 Congress Avenue, Suite 200
Austin, TX 78701
United States

Join Our Team

We're always looking for talented individuals who are passionate about transforming healthcare revenue cycle management. Help us build the future of collections technology.