Workforce Operations
ArkCloud Workforce
AvailableArkCloud Workforce is for the managers who staff a healthcare organization: staff records, shift rosters and provider schedules, availability, team assignments, onboarding, and credential and license tracking with expiry dates. Rehab checks it before a note is signed for billing, so a clinician needs an active staff record and a current license. Patient appointments are booked in Access and Rehab.
12 of ArkCloud Workforce’s 12 capabilities are built and working today; the rest are planned.
A new hire, ready for the rota
Illustrative sequence · synthetic data
Staff record
Credential tracked
Onboarding
Shift assigned
Staff record· Added
Synthetic: a new PT added with role and department
What it does today
12 capabilities, built and working.
- Staff scheduling
- Shift management
- Provider scheduling
- Credential tracking
- License tracking
- Onboarding
- Productivity metrics
- Workload visibility
- Availability
- Team assignments
- Staff breakdown by job title
- Staffing analytics
Inside the application
Real screens, synthetic patients.
Is ArkCloud Workforce the right application?
ArkCloud Workforce is for the managers who staff a healthcare organisation. It keeps a record for each staff member with job title, supervisor and National Provider Identifier, and tracks credentials and licences with their expiry dates. Managers build shift rosters, refusing shifts that overlap or that would put someone with a lapsed credential on the floor, record weekly availability, assign people to teams and work through onboarding checklists. A provider schedule view places each clinician's shifts beside their bookable appointment hours from Rehab, and managers can block time or open hours from there. Workload, productivity and staffing analytics show where teams are stretched. Workforce schedules staff; patient appointments are booked in Access and Rehab. Rehab checks Workforce before a note can be signed for billing: the clinician needs an active staff record and a current licence.
Designed for
- Department managers
- Staffing coordinators
- Practice administrators
- Credentialing staff
The problem it solves
Shifts, availability and licence expiries live in separate spreadsheets, so gaps and lapsed credentials are found too late.
An example
A fictional rehab manager sees a therapist's licence expires in 21 days, opens the credential record to chase renewal, and adjusts next week's shift roster to cover a colleague's leave.
How it differs
- Workforce schedules staff shifts; Access books patient appointments.
- Insights reports on performance; Workforce manages the staff, shifts and credentials themselves.
How it connects
- Rehab · AutomaticLicences and staff records gate note signing for billing and appointment booking in Rehab.
- Insights · AutomaticStaffing and productivity figures feed Insights.
ArkCloud Workforce, in full
What it does, how people use it, how it connects to the rest of ArkCloud and where AI is - and is not - involved. Written from the product's code, with anything that needs setup or is still planned marked as such.
ArkCloud Workforce is the staff record for a clinic: the roster, shifts, weekly availability, onboarding checklists and credentials with expiry dates, plus staffing views built from that data.
What makes it more than a spreadsheet is the connection to clinical work. Once a staff record is linked to the clinician's ArkCloud account, an expired credential blocks that clinician from being booked in Rehab, a signature releases a service for billing only when the signer has an active staff record and an unexpired licence, the rendering NPI on outgoing claims comes from the staff record, and a named supervisor must co-sign a supervised clinician's notes.
Where it fits
Coordinates the workforce supporting every operation.
One connected healthcare platform. Specialized applications for each part of care delivery and operations.
Included in the 14-day free trial. After the trial, Workforce continues through our team rather than online checkout.