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ArkCloud Health

Seven applications. One connected platform.

One connected healthcare platform for clinical care, patient access, revenue operations, workforce operations and healthcare reporting.

One connected healthcare platform. Specialized applications for each part of care delivery and operations. You only buy the applications you use. Compare them side by side.

Patient Experience

Getting patients in the door and ready to be seen.

Available

ArkCloud Access

Patient Access & Intake

Take referrals, register patients, book appointments, check insurance and check patients in.

Designed for: Front-desk staff, Scheduling coordinators, Registration and intake teams, Patient access specialists

  • Referral intake and tracking
  • Patient registration and intake forms
  • Appointment booking and online requests
  • Insurance eligibility checksNeeds Availity credentials
  • Check-in board
How Access differs
  • Access prepares the patient for the visit; Rehab documents the treatment itself.
  • Access brings a patient in; Care keeps them on track between and after visits.
  • Access checks coverage before the visit; RCM bills and collects after it.
  • Access books patient appointments; Workforce schedules staff shifts.
Explore Access

Access module guideAI in Access

Care Delivery

Treating patients and documenting the care they receive.

Private Preview

ArkCloud Clinical

Clinical Decision Support

Write, review and publish clinical guidance that clinicians can consult, with its source cited.

Designed for: Clinical leaders and medical directors, Clinical content reviewers, Supervising clinicians

  • Draft, review and publish guidance
  • Second-reviewer approval and legal sign-off
  • Decision support with cited sourcesWaits on published guidance
How Clinical differs
  • Clinical governs the guidance clinicians may consult; Rehab is where treatment is documented.
  • Clinical publishes reviewed guidance; Care runs the follow-up work for individual patients.
Explore Clinical

Clinical module guideAI in Clinical

Available

ArkCloud Rehab

Rehabilitation & Therapy

Evaluate, treat, document and bill therapy patients from referral to discharge.

Designed for: Physical, occupational and speech therapists, Therapy assistants, Rehab clinic directors, Therapy front-desk and billing staff

  • Referrals and episodes of care
  • Schedule, reminders and check-in
  • SOAP notes with signing and amendment
  • Plans of care and goals
  • Charge capture into RCM
How Rehab differs
  • Rehab is where therapy is documented; Clinical governs guidance and holds no patient chart.
  • Rehab documents each visit; Care tracks what the patient needs between visits.
  • Rehab owns the appointment book; Access is the front-desk workspace over it.
Explore Rehab

Rehab module guideAI in Rehab

Care Coordination

Keeping patients on track between and after visits.

Available

ArkCloud Care

Care Management & Coordination

Plan and track what a patient needs between and after visits.

Designed for: Care coordinators, Case managers, Care management nurses, Population health teams

  • Care plans from reviewed pathways
  • Coordination tasks and shared queues
  • Follow-ups and outreach log
  • Transitions of care
  • Care gaps and risk lists
How Care differs
  • Rehab documents each visit; Care tracks what the patient needs between visits.
  • Access brings a new patient in; Care keeps an existing patient on track.
  • Clinical publishes reviewed guidance; Care runs the follow-up work for individual patients.
Explore Care

Care module guideAI in Care

Financial Operations

Billing, claims, payments and patient balances.

Available

ArkCloud RCM

Revenue Cycle Management

Submit claims, post payments, work denials and collect patient balances.

Designed for: Billing specialists, Revenue cycle managers, Collections staff, Practice owners and finance leads

  • Claims (837) and claim trackingElectronic submission needs your clearinghouse mailbox
  • Remittance (835) posting
  • Denials and appeals
  • Payment posting and reconciliation
  • Patient statements and payment plans
How RCM differs
  • Access verifies coverage before the visit; RCM bills, posts and collects after it.
  • Rehab captures the service delivered; RCM turns posted charges into claims and payments.
  • RCM's reports help billers work today's queues; Insights shows leaders trends across the platform.
Explore RCM

RCM module guideAI in RCM

Business Intelligence

Reporting on how the organisation is performing.

Available

ArkCloud Insights

Analytics & Reporting

See financial, operational and clinical performance across the organisation.

Designed for: Executives and practice owners, Operations leaders, Practice administrators, Analysts and clinical leadership

  • Executive and operational dashboards
  • Financial, payer and denial analytics
  • Clinical and quality measures
  • Benchmarks
  • Rule-based cash forecast
How Insights differs
  • RCM's reports help billers work today's queues; Insights shows leaders trends across the platform.
  • Insights reports on performance; Workforce manages the staff, shifts and credentials themselves.
Explore Insights

Insights module guideAI in Insights

Workforce Operations

Staffing, schedules and credentials.

Available

ArkCloud Workforce

Workforce Operations

Schedule staff, track credentials and licences, and see who is available.

Designed for: Department managers, Staffing coordinators, Practice administrators, Credentialing staff

  • Shift rosters and provider schedules
  • Credential and licence tracking
  • Staff availability
  • Team assignments
  • Onboarding checklists
How Workforce differs
  • Workforce schedules staff shifts; Access books patient appointments.
  • Insights reports on performance; Workforce manages the staff, shifts and credentials themselves.
Explore Workforce

Workforce module guideAI in Workforce

One platform

What they share

These are products, not separate applications. Each one is built on the same foundation, so an organisation using more than one does not run two of anything.

  • One account

    A single ArkCloud identity per person, with single sign-on and multi-factor authentication. Which products it opens is decided afterwards, server-side.

  • One tenant model

    Organisations, roles and data isolation are defined once and enforced at the database level, not re-implemented per product.

  • One entitlement layer

    Access to a product is granted centrally, so adding one is a permission change rather than a new deployment.

  • One audit trail

    Security events are recorded to the same append-only audit tables whichever product produced them, which is what makes a single review possible.

How the platform works

Status

What the labels above mean

A product is marked from a single registry, so a page cannot present one as available before it is. The distinction is worth stating plainly rather than leaving a reader to guess how much of this exists.

Generally available
Shipping today and for sale - either from a published plan on the pricing page or through an agreement with our team.
Private preview
Real and in use by invitation, but not for sale. Its page says which parts work today and which wait on further work.
In development
Being built and not available. The capabilities described on its page are planned, not delivered, and nothing about it can be purchased.
Reserved
A registered name with no product behind it. It exists so entitlements, API namespaces and the tenant resolver account for it from the start - not because anything is being built.