Founding Design Partner Program
For outpatient PT, OT and speech organizations that want clinical work to become billable work without the seam in between. We sell the outcome on your data, not a list of modules.
The workflow we work on
- Referral
- Authorization
- Scheduling
- Documentation
- Signed visit
- Charge
- Claim
- Remittance
- Patient balance
In most multi-site rehab groups each arrow is a handoff between people or systems, and each handoff is where a visit stops becoming cash: an authorization that lapsed before the visit, a note signed days late, a charge that never posted, a denial nobody owns. ArkCloud Health keeps that chain in one record and shows exactly why a service cannot be billed yet.
Start here
Workflow Assessment: $2,500, fixed
Two to three weeks. A written report and a working session with your team. The full $2,500 is credited if you begin a design partnership within 30 days.
- Your referral-to-payment workflow as it runs today, with owners and systems
- A systems map: EMR or practice management, clearinghouse, eligibility, payments, and the spreadsheets holding them together
- Bottleneck analysis: where visits, charges, claims and cash stall, ranked by likely dollar impact
- Automation opportunities, each with a rough effort
- An integration map: what would connect to what, and the vendor dependency of each
- A candid implementation recommendation, including "not yet" where that is the honest answer
- An ArkCloud fit assessment: where it helps today, where it needs configuration, where it is the wrong tool
The assessment uses no live patient data. We work from your described process, de-identified examples and the aggregate numbers you choose to share.
Founding Design Partner: $15,000 for 90 days
A co-development partnership, not a software licence. Paid in two installments: half at signature, half at day 45.
Workflow discovery
Two to three sessions mapping every handoff, owner and failure point from referral to payment.
ArkCloud configured to you
Staff, roles, disciplines, service catalogue, fee schedule, payers, authorization policy and documentation templates.
Rehab workflow setup
Referral intake, episodes, scheduling, signing authority, plan-of-care certification and work queues.
Revenue cycle setup
Charge capture, the billing-readiness gate, claim assembly, denial worklist, statements and ledger reconciliation.
Integration assessment
A written map of your clearinghouse, payer enrollments, eligibility vendor, EMR and payment processor, with a gap list and effort for each.
Weekly working sessions
One hour a week for twelve weeks with the founder, with a written recap and action list after each.
Direct product influence
Prioritized input into the roadmap while the engagement runs.
Founding-customer pricing
A locked preferred subscription rate, in writing, if you continue.
How success is measured
In week one we agree three to five measures; in week two we baseline them on your data; in week twelve we report them. If nothing moves, we will say the engagement did not work.
- Revenue leakage found that no existing report showed
- Days from visit to signed note to charge to claim, baselined and re-measured
- Authorization and certification holds caught on the booked schedule before the visit
- Share of denials with an owner and a next action
- Time to clear a billing hold, side by side with your current process
What we will not tell you
That the last mile is already connected. Claim transmission, eligibility checks and patient payments run through your clearinghouse, eligibility vendor and payment processor. We configure them during the engagement using your accounts and payer enrollments, or we tell you plainly that they are deferred.
That we hold certifications we do not. ArkCloud Health does not hold SOC 2 or HITRUST certification. Our current security posture is described on the security page, and a Business Associate Agreement is signed before any patient data is handled.
That we replace your EHR. Most partners keep their current system. The work is the handoffs between it and getting paid.
That others have done this before you. This is a founding program. You would be among the first organizations through it, with the founder as your working contact, and that is the trade: direct influence and preferred pricing in exchange for being early.
Next step
A 20-minute working session to map one of your referral-to-payment workflows and see where the handoffs break. No slides. Tell us about your organization or write to [email protected].