Analytics & Reporting
ArkCloud Insights
AvailableArkCloud Insights is the reporting layer for leaders and analysts. It calculates financial, payer, denial, operational, clinical and quality measures from the records your other ArkCloud applications already hold, shows the method behind each figure, and adds benchmarks and a rule-based cash forecast. It only reads data; the work is done in the application that owns it.
14 of ArkCloud Insights’s 14 capabilities are built and working today; the rest are planned.
From everyday records to one report
Illustrative sequence · synthetic data
Records written
Aggregated
Dashboard
Report exported
Records written· Source
Each ArkCloud product records its own activity as work happens
What it does today
14 capabilities, built and working.
- Executive dashboards
- Operational analytics
- Financial analytics
- Clinical analytics
- Rehabilitation outcomesNeeds published outcome measures before it reports any change in score
- Payer performance
- Denial analytics
- Utilization trends
- Quality metrics
- Benchmarking
- Forecasting
- Configurable reporting
- Cross-product analytics
- AI quality and usage
Inside the application
Real screens, synthetic patients.
Is ArkCloud Insights the right application?
ArkCloud Insights is the reporting layer for leaders and analysts. It calculates financial, payer, denial, operational, clinical and quality measures directly from the records your other ArkCloud applications already hold, so there is no export to reconcile. Every screen shows the method behind its figures. Leaders can compare performance against benchmarks, view a rule-based cash forecast, look at utilization trends, and ask for a plain-language explanation of a chart where AI is switched on. Insights only reads data: it does not change records, and the work behind each number is done in the application that owns it - claims in RCM, visits in Rehab, follow-ups in Care, shifts in Workforce. Rehabilitation outcome reporting begins once governed outcome measures are published.
Designed for
- Executives and practice owners
- Operations leaders
- Practice administrators
- Analysts and clinical leadership
The problem it solves
Leaders get numbers from several exports that disagree, with no way to see how a figure was calculated.
An example
A fictional practice owner opens Insights on Monday, sees denials rose for one payer last month, opens the method note to confirm how the rate is calculated, and asks the billing manager to review that payer's queue in RCM.
How it differs
- RCM's reports help billers work today's queues; Insights shows leaders trends across the platform.
- Insights reports on performance; Workforce manages the staff, shifts and credentials themselves.
How it connects
- RCM · AutomaticReads claims, payments, denials and aging; writes nothing back.
- Rehab · AutomaticReads caseload, visits and documentation status.
ArkCloud Insights, in full
What it does, how people use it, how it connects to the rest of ArkCloud and where AI is - and is not - involved. Written from the product's code, with anything that needs setup or is still planned marked as such.
ArkCloud Insights turns the data your practice already keeps in ArkCloud RCM and ArkCloud Rehab into dashboards for financial performance, payers, denials, clinical activity, quality indicators, benchmarks and a cash forecast. Every figure is calculated from your own records with the same definitions RCM's screens use, so the two never disagree, and each screen says how its figures are worked out.
Insights does not estimate figures it cannot support. A rate with nothing to divide by shows "Not enough data" rather than 0%. Outcome measures report counts, not improvement, until measures are published. Benchmarks compare you with your own history, plus an external figure only when that figure names its source. The forecast shows its basis and the receivables it could not project.
Where it fits
The analytics layer spanning every ArkCloud product.
One connected healthcare platform. Specialized applications for each part of care delivery and operations.
Included in the 14-day free trial. After the trial, Insights continues through our team rather than online checkout.