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A Jane App alternative for outpatient physical therapy and rehab.

Jane is a well-established practice management system. ArkCloud Rehab is built around a different centre of gravity: the referral, the episode of care, the authorization and the claim, on one record. This page compares the two fairly, says where Jane is the better choice, and links every statement about Jane to the page we read it on.

The short version

Jane is a broad clinic management platform. Its features page covers scheduling, online booking, intake forms, charting, telehealth, payments and insurance billing. Jane says it is “trusted by more than 250K+ private health practitioners”.

ArkCloud Rehab is narrower and deeper in a different place. It is designed for therapy organisations where the hard problems are getting a referral into care, keeping authorizations and documentation in step with billing, and treating outcome-measure content with the same discipline as clinical data. If your clinic runs mostly on self-pay visits booked online, read the next section first.

When Jane is the better choice

We would rather you chose correctly than chose us. Jane is likely the better fit if any of these matter most:

  • New patients book themselves online. Jane lists 24/7 self-booking (online booking). ArkCloud Rehab does not let a patient book a new appointment yet; existing patients can only move an appointment from their reminder link, where the practice enables it.
  • You run video visits. Jane states that 1:1 telehealth is included at no extra cost, with group video as an add-on (telehealth). ArkCloud does not provide video.
  • You want AI-drafted notes. Jane offers AI Scribe (pricing). ArkCloud does not generate clinical documentation.
  • You want card payments built into booking. Jane describes collecting a card at booking for pre-payment, late-cancellation and no-show protection (online booking). Ask us what payment processing looks like for your practice before assuming ArkCloud matches it.
  • You want an established product with a large user base. By Jane’s own figure above, it has one. ArkCloud Health publishes no comparable figure.

When ArkCloud fits

ArkCloud Rehab is worth a close look when your clinic bills insurance, works from referrals and authorizations, and needs the clinical and financial record to agree. Each point below is shown only while the capability behind it is live, and is listed with its current state on the ArkCloud Rehab product page.

Referrals become episodes of care in one step

A referral is recorded, triaged and accepted, and accepting it creates or links the patient record and opens the episode of care, so nothing is retyped between the referral and the first visit.

Authorizations and billing read the same records

Authorizations are tracked against what the payer granted and what is left. A delivered service is held out of billing, with a stated reason, until its documentation and authorization exist. Paired with ArkCloud RCM, those charges go out as X12 837 claims and remittances come back as 835s.

Episodes, plans of care and signed notes

Each course of care has an enforced lifecycle and a treatment plan with goals and review cycles. A signed note cannot be edited; an amendment needs a reason and preserves the previous text verbatim.

Outcome measures under governance

Outcome-measure content carries its source and licensing position, passes a four-eyes review and is published as an immutable version. Scoring and interpretation activate only per measure as approved definitions are published, and the product page shows their current state.

Schedule reporting you can trust

Visits held, missed and cancelled, and utilisation of declared availability, computed over resolved appointments so the numbers do not drift as future visits are booked.

For how referral intake works in practice, read The Referral Is the Front Door.

Feature comparison

Only features both sides can be checked on are listed. Jane’s column is what Jane’s own pages said on 2026-10-01; ArkCloud’s column is read live from the product’s capability registry each time this page loads. Anything not listed here, check with Jane and ask us.

Jane compared with ArkCloud Rehab, feature by feature
FeatureJaneArkCloud Rehab
Staff schedulingYes

Staff schedules, appointments, rooms and resources. Source

Available

Book, confirm, check in, complete, cancel and record a no-show, against recurring provider availability.

Patients book new appointments onlineYes

Jane lists 24/7 self-booking. Source

Not yet available

Not built. Patients can move an existing appointment from their reminder link, where the practice enables it.

WaitlistYes

Jane describes automatically offering openings to waitlisted patients. Source

Available

Matches waiting patients to openings by when they can come; a person makes the offer.

Intake and consent formsYes

Jane says forms are sent automatically when a patient books. Source

Available

Versioned practice-defined forms completed from a link, saved to the patient's record; the practice sends the link.

1:1 video visitsIncluded

Jane states 1:1 telehealth is included at no extra cost; group video is a paid add-on. Source

Not available

A visit can be marked as telehealth, but ArkCloud does not provide video.

AI-drafted clinical notesYes (AI Scribe)

Jane's pricing lists AI Scribe; unlimited use is a $15/month per-practitioner add-on. Source

Not yet available

Not available. Clinician-written notes can be signed, co-signed and amended with prior text preserved.

US insurance claimsAdd-on

Through the integrated Claim.MD clearinghouse, with ERAs and eligibility checks. Insurance Billing is a paid add-on. Source

With ArkCloud RCM

Rehab charges feed the same claim pipeline ArkCloud RCM bills from: X12 837 out, 835 remittances posted.

Pricing

Jane publishes three plans (pricing, as checked 2026-10-01). Insurance billing, unlimited AI Scribe and group telehealth are paid add-ons there. Jane’s pricing page says it does not offer a free trial, and offers a demo account instead.

  • Jane Balance, USD $54 / month. A single practitioner profile, limited to 20 appointments a month.
  • Jane Practice, USD $79 / month. Includes 1 full-time practitioner, unlimited appointments and staff profiles; additional practitioners are priced per practitioner.
  • Jane Thrive, USD $99 / month. Everything in Practice, plus tools such as rooms and equipment, patient self check-in, and packages and memberships.

ArkCloud Rehab has a published list price of $49.99/month. Sign-up starts a 14-day free trial with no card required. Claim submission is part of ArkCloud RCM, which is priced separately. See pricing for what each plan includes.

Switching from Jane

There is no automated Jane import in ArkCloud Rehab today, and we will not pretend otherwise. If you are weighing a switch, talk to us before you commit: choose “Integrations and data migration” as the enquiry type and tell us what you need to bring across.

Talk to us about switching

Sources

Every statement about Jane on this page was read on Jane’s own website, as checked 2026-10-01. Products change; if something here is out of date, tell us at /contact and we will correct it.

Jane and Jane App are trademarks of their respective owner. ArkCloud Health is not affiliated with Jane Software Inc.